Privacy Policy

Effective Date: January 1, 2026

At Handyman Katy (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (handymankaty.com) or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when inquiring about our services or scheduling a repair. This includes:

• Personal Information: Name, email address, phone number, and service address (including Zip Code).

• Project Details: Photos of repairs, descriptions of damage, and specific service requests.

• Technical Data: We may automatically collect non-personal information such as your IP address, browser type, and operating system to improve our website experience (via Cookies).

2. How We Use Your Information

We use your data strictly to operate our business and provide the services you requested. This includes:

• Providing estimates and scheduling on-site visits.

• Communicating with you regarding your appointment (confirmations, “on my way” notifications, and invoices).

• Sending you important updates or seasonal maintenance tips (you may unsubscribe at any time).

• Improving our website and customer service.

3. SMS & Text Message Communications

By providing your phone number to Handyman Katy, you consent to receive text messages from us regarding your inquiries, estimates, and scheduled services. Message and data rates may apply.

No Mobile Information Sharing: We value your privacy. Mobile information will NOT be shared with third parties or affiliates for marketing/promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• To stop receiving messages, reply STOP at any time.

• For help, reply HELP or contact us directly.

4. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes. We may share your information only in the following limited circumstances:

• Trusted Service Providers: We may share data with trusted third parties who assist us in operating our website or conducting our business (e.g., our CRM or payment processor), so long as those parties agree to keep this information confidential.

• Legal Requirements: We may release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secured networks and is accessible only by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

6. Cookies

Our website may use “cookies” to enhance your experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request that we correct or delete your personal data.

• Opt-out of future marketing communications.

To exercise these rights, please contact us using the information below.

8. Changes to This Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

Handyman Katy

• Website: handymankaty.com

• Email: team@mail.handymankaty.com

• Phone: (281) 346-9483

• Service Area: Katy, Texas & Surroundings